Is shipping within Singapore free?
Free shipping for all local Singapore orders above $50.
Can customers self pick up at our store?
Yes. you can select store pick up and choose the preferred store to pick up from. Our outlet will contact you once the item is already available for your collection or to update your order status if the product is out of stock.
I'm not from Singapore and would like an express shipping option, what should I do?
You can select express courier service like FedEx Economy/Priority and DHL Express (extra shipping charges applies).
Which courier company does Stereo use for local Singapore shipping?
We use several different courier like uParcel, Singpost, Ninja Van, Aramex and many others for shipping within Singapore. Which courier is used depends on product, size, weight and speed. Customer's can contact us to find out more.
How fast is the Express Delivery option?
Average 2-3 days for all local Singapore orders, subjected to stock availability.
How long does it take to ship my order and when will I receive them?
Depending on stock availability, we can ship out your order usually within 3 working day. For local address, most couriers take 1-3 working days after we shipped out your order.
Would I receive a notification when my order is shipped out?
Yes. We will send you the tracking number via e-mail if the shipping method used has tracking.